Privacy policy & Cookies


We know how important the appropriate use of your personal information is to you. This is why we take the protection of our customers’ personal information very seriously. The following terms relate to personal information provided by customers using the Lion Tech websites as well as customer details collected during email and phone communication or during process of purchase, distribution and installation of Lion-Tech Installer©. Lion-Tech will only use your personal information in full compliance with the relevant legislation.

Personal information is any information that renders an individual identifiable. It includes, among other data, your first and last name, your mailing address, your email address, your phone number and basic information about computer in the case of purchase of Lion-Tech Installer©.

The use of any personal information you provide will be limited to ensure the timely and correct processing of your order, and the smooth delivery of the purchased items. This information may also be used by us to notify you of the status of your order, as well as of products, services, and offers available at Lion-Tech. Additionally, personal information may be used to carry out credit checks in conjunction with financed purchases.

All personal information you provide when setting up your customer account, during the ordering process and process of purchase, distribution and installation of Lion-Tech Installer© will be stored on our servers. We have taken suitable physical and electronic, organizational and technical measures to this end, in order to prevent unauthorized access or disclosure, damage or loss of your personal information. Access to your account can only be obtained via your password. Unless you object, your personal information (including first and last name, mailing address, email address and phone number) may be used by us or our business partners to send you news and information about our products and services, as well as general promotional material which we believe may be of interest to you. Objections can be made at any time.

All personal information you provide will be SSL encrypted before being transferred to our server. SSL (Secure Sockets Layer) encryption is currently the most advanced data security technology available and widely used during data transfer over the internet. We implement security measures when a you places an order and you enter, submit, or access your information.

We do not have access to the card number or any other sensitive data. The card number, its expiry date and the CVC are only used for the authorization of the payment in the GP webpay payment gateway and are not transferred to Lion-Tech. We only find out, if the payment has been made without any complications. The operator of the GP webpay payment gateway, Global Payments Europe, takes care of yours’ security and as such it is subject to regular, strict security audits. These audits ensure that no sensitive information is abused.

We do not have access to the card number or any other sensitive data. The card number, its expiry date and the CVC are only used for the authorization of the payment in the GP webpay payment gateway and are not transferred to Lion-Tech. We only find out, if the payment has been made without any complications. The operator of the GP webpay payment gateway, Global Payments Europe, takes care of yours’ security and as such it is subject to regular, strict security audits. These audits ensure that no sensitive information is abused.

You are in full control over how and for what purpose we use your personal information. You can withhold your permission for us collecting, processing and transferring your data at any time. Simply write to: Lion-Tech s.r.o., Okruhova 1135/44, 155 00, Prague 5, Czech Republic. Alternatively, send an email to info@lion-tech.eu. Upon request, and after you have provided us with proof of identity, we are also happy to give you precise details of the nature of the information we hold about you, and the way this information has been used in the past. Please mind that in compliance with relevant legislation, you may be asked for reimbursement up to the full expenses.

Like the majority of online stores, we use cookies solely to make it as easy as possible for you to add items to your shopping basket, to manage your orders, and to navigate our website. Cookies are little text files created on your computer when browsing our website. Cookies contain only information that we transfer to your computer – they cannot be programmed, do not contain malware and cannot be used to obtain any of your personal data. Furthermore, cookies help us to identify your computer, also collecting the IP address of your internet service provider if you place an order with Lion-Tech. Most of our cookies are session cookies, i.e. cookies which only last for the duration you are browsing our website, and which will be deleted from your computer as soon as the browser window has been closed. So-called persistent cookies enable us to recognize your computer when you revisit our website. This type of cookie also helps you save time as they render entering your email address over and over again (e.g. when it comes to recurrent orders) unnecessary.
Business partners of Lion-Tech may also use cookies. However, these third party cookies cannot be used to collect any personal information of customers, or render individual website users identifiable. In addition, none of our business partners and affiliates are allowed to place cookies via our website on your computer to collect, process and use personal information. If you do not agree to our use of cookies, you can adjust your browser settings accordingly to decline cookies.
Tip: If you wish to do so, go to the Extras menu of your browser and select Settings or Internet Options. However, declining cookies will result in certain functional aspects of our website being no longer available to you as the use of our online shopping cart requires the presence of session cookies.

We use Google Analytics (GA), a web stats service offered by Google. Therefore, the source code of our website contains cookies provided by Google, which collect visitor data. Transferring them to the Google mainframe based in the US. Google uses the collected data to produce web analysis reports for its GA clients, including Lion-Tech. However, the process of logging visitor data includes measures which ensure that all visitors stay anonymous: visitor IPs and other visitor-related information collected by the GA tracking code will not be correlated in any way to any other data that may be collected by Google, and your personal information will not be compromised. In case of visitors using IP anonymizers, and according to EU regulations, IP addresses located in all member states of the EU will be truncated before being transferred to Google’s US based mainframe. If you object to Google collecting and using data related to your use of this website, please adjust your browser settings accordingly. By using the Lion-Tech websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

If you have any questions about the protection of your personal information at Lion-Tech or would like to request the personal data we hold about you to be disclosed to you or deleted, please contact us: Lion-Tech s.r.o., Okruhová 1135/44, 155 00, Prague 5, Czech Republic. Email: info@lion-tech.eu

Effective from September 1, 2014

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